Characteristic of Organisation
rating: 1 = less developed, 6 = well-developed Position
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Recognised legitimacy through proven performance
Added value (distinctive competence), also geographical
Positive image amongst relevant stakeholders
rating: 1 = less developed, 6 = well-developed Thinking and Learning
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Understands reality: factors and actors influencing the problems the organisation wants to tackle
Makes optimal use of external information and knowledge, experience and commitment of target group/clients, staff, volunteers and other (external); experts
Recognises diversity and conflicting interests in target group
Knowledge on best practices
Planning, budgeting, monitoring and evaluation system is operational
Operational planning, budgeting, monitoring and evaluation system
Able to recognise obstacles for own development. Able to mobilise assistance to overcome these roadblocks.
Strategic planning exists involving different stakeholders, including mission, long-term objectives, strategies, programmes and a financial plan (to generate funds and to allocate budgets to strategies)
rating: 1 = less developed, 6 = well-developed Doing
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Programmes are designed in true consultation and negotiation with target group / members
Relevant programmes (answering urgent and serious needs)
Effective programmes (improving lifes, empowering people, sustainable results)
Appropriate implementation and technical quality
Balance between costs and expected effects (for every programme);
rating: 1 = less developed, 6 = well-developed Being
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Appropriate legal status / constitution
Financial management is integrated with organisational development and is executed in accordance with an existing financial strategy. Finance is also involved with the provision of financial management information (management accounting) at all organisation levels
Competent leadership: visionary, respected internally and externally, incorruptible, recognises and manages internal tensions, takes in-time decisions, result- and culture-oriented, coach when and where needed, appropriate delegation, accessible and accountable
Competent staff: skilled, experienced, committed, incorruptible, credible, costs-conscious, has concern for quality
Transparent structures and systems that ensure optimal use of resources: - structure that safeguards unity and at the same time allows for professional autonomy of units - appropriate planning, monitoring and evaluation systems (relevant, efficient, transparent, responsive) - decision making with built-in checks and balances
Transparent costs and income reporting, linked to programmes
Supportive organisational climate: open, critical, eager to learn, balance between result- and people-oriented, open communication channels
rating: 1 = less developed, 6 = well-developed Relating
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Knows other relevant actors
Initiates and actively maintains relevant relations with these actors
Active in search for strategic alliances and coalitions without selling out on ideals and principles
Self-confident, business-like and adequate relation with donors
Accountable to all stakeholders (see annual report, including audited financial report)
rating: 1 = less developed, 6 = well-developed Overall balance
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Balance between hardware (structures, systems) and software (vision, people)
Logical (understandable) links between vision, mission, strategies, activities, structure, systems, allocation of resources and (management) culture